Shipping Policy
Shipping Area
We currently ship to addresses within the United States only, including all 50 states and Washington, D.C. We do not ship to U.S. territories, APO/FPO addresses, or international destinations at this time.
If you are located outside the United States, please contact us at support@m2wleather.com, and we will do our best to assist you.
Shipping Costs
Shipping is completely FREE on all orders — no minimum purchase required, no hidden fees, and no conditions attached.
The total amount you see at checkout is the final amount you pay. There are no additional shipping or handling charges added at any point.
Order Processing Time
Once your payment is successfully confirmed, your order enters our processing queue. Here is what to expect:
• Processing time: 1–2 business days after payment confirmation.
• Orders placed after 2:00 PM CT may be processed the following business day.
• Orders placed on weekends (Saturday or Sunday) or U.S. federal holidays will begin processing on the next business day.
• Business days are Monday through Friday, excluding federal holidays.
Because our leather bags and belts are carefully inspected and prepared before dispatch, we take this time to ensure your order leaves us in perfect condition.
Delivery Time
After your order ships, here is the estimated delivery timeline:
Processing Time: 1–2 business days
Transit Time: 2–5 business days (after shipment)
Total Estimated Delivery: 3–7 business days from order date
All delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on your location, the carrier, and other external factors. See the Delays & Exceptions section below for more details.
Shipping Confirmation & Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing:
• Your tracking number
• The name of the carrier handling your shipment
• A link to track your package in real time
Shipments are handled by [CARRIER NAME – e.g., USPS, UPS, FedEx, or a combination of carriers]. Please allow up to 24 hours after receiving your tracking confirmation for the tracking information to become active on the carrier's website.
If you do not receive a confirmation email within 3 business days of placing your order, please check your spam folder first, then contact us at support@m2wleather.com.
Delays & Exceptions
While we do everything possible to get your order to you within the estimated timeframe, some delays are outside our control. These may include:
• Severe weather conditions or natural disasters affecting carrier routes
• High shipping volume during peak seasons such as Black Friday, Cyber Monday, Christmas, and other major holidays
• Carrier service disruptions or operational delays
• Incorrect or incomplete shipping addresses provided at checkout
During peak shopping seasons, we recommend ordering early to allow extra time for delivery. We will communicate any known delays via email whenever possible.
Please note that all delivery timeframes are estimates only. Mild 2 Wild Leather does not guarantee specific delivery dates and is not liable for carrier delays beyond our control.
Lost or Damaged Packages
We take great pride in packaging our leather goods carefully to ensure they arrive in excellent condition. However, if something goes wrong:
Package Not Delivered / Appears Lost
If your tracking shows no movement for more than 5 business days, or your package is significantly overdue beyond the estimated delivery window, please contact us at support@m2wleather.com. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Package Arrived Damaged
If your leather bag or belt arrives damaged, please do the following:
• Take clear photographs of the packaging and the damaged item immediately upon receipt.
• Email us at support@m2wleather.com within 48 hours of delivery, including your order number and photos.
• We will arrange a replacement or refund in accordance with our Return & Refund Policy.
Please do not discard the original packaging until your case has been resolved, as it may be needed for a carrier claim.
Contact Information
If you have any questions about your shipment, tracking, or this Shipping Policy, please reach out to us:
Mild 2 Wild Leather — Shipping Support
Business Name: Mild 2 Wild Leather
Website: m2wleather.com
Address: 11319 James Haller Dr, Austin, TX 78748
Email: support@m2wleather.com
Phone: +1 (818) 505-3173
Business Hours: Monday–Friday: 9 AM–3 PM (CT) | Saturday–Sunday: Closed
We aim to respond to all shipping-related inquiries within 1–2 business days. For the fastest response, please include your order number in your email subject line.